Thank you for shopping at artlightings. If you are not completely satisfied with your purchase, we are happy to assist you.

  1. Returns

You have 30 calendar days from the date you received the item to return it.

Returned items must be unused and in their original condition as received. Items must be in their original packaging.

You will need to provide a receipt or proof of purchase.

Return Address: Room 401, Building 5, No. 19, Xiawan Fifth District, Jiangdong Street, Yiwu City, Jinhua City, Zhejiang Province

  1. Refunds

Upon receiving your return, we will inspect it and notify you of receipt. We will immediately notify you of the refund status after inspection.

If your return is approved, we will process your refund via your credit card (or the original payment method). You will receive your refund within a certain number of days; the exact arrival time depends on your issuing bank’s policy.

  1. Shipping Costs

You are responsible for your return shipping costs. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.

  1. Contact Us

If you have any questions about how to return an item, please contact us at [email protected].